Customer Service

4 articles

Diverse team of home service professionals collaborating around a futuristic holographic interface displaying AI-powered field service management software.

Services

What Is AI Field Service Software for Home Services Businesses?

An Arizona plumbing company integrated AI field service software.

Rick Donovan·July 5, 2026

A glowing AI agent interface on a digital screen, superimposed over a blueprint of heavy construction equipment in a United Rentals yard.

Tools & Equipment

United Rentals AI Agent Now Available on ChatGPT

United Rentals, a company known for heavy machinery, deployed an AI agent on ChatGPT that improves equipment search by 70%, signaling a new era for industrial customer service.

Kyle Brenner·June 22, 2026

Automotive technician using a multimeter to diagnose a 12-volt electrical system in a vehicle's engine bay, highlighting diagnostic expertise.

Automotive Services

Mastering 12-Volt Automotive Electrical Diagnostics

A technician's ability to pinpoint a faulty 12-volt ground connection can mean the difference between a quick, profitable fix and hours of frustrating, unpaid troubleshooting for a 'No Crank' vehicle.

Luis Ortega·June 18, 2026

Homeowner expresses dissatisfaction with their yard while a disorganized landscaping crew works in the background, symbolizing poor service delivery.

Services

Factors to Consider When Hiring Landscaping Service in 2026

Many homeowners, despite paying for professional lawn care, report no visible improvement after months of treatment, highlighting a widespread disconnect between expectation and delivery.

Rick Donovan·April 20, 2026