Customer Service
6 articles

SC Coastal Pools: Unpredictable Pricing and Service Terms
Despite the promise of hassle-free pool maintenance, customers signing up with SC Coastal Pools could see their final bill fluctuate significantly based on 'actual pool condition' or face immediate se

AutoZone's Loan-A-Tool Program Empowers DIY Mechanics
AutoZone has loaned millions of specialty tools to do-it-yourselfers, but this seemingly generous program is a calculated move to secure its dominance in the auto parts market.

What Is AI Field Service Software for Home Services Businesses?
An Arizona plumbing company integrated AI field service software.

United Rentals AI Agent Now Available on ChatGPT
United Rentals, a company known for heavy machinery, deployed an AI agent on ChatGPT that improves equipment search by 70%, signaling a new era for industrial customer service.

Mastering 12-Volt Automotive Electrical Diagnostics
A technician's ability to pinpoint a faulty 12-volt ground connection can mean the difference between a quick, profitable fix and hours of frustrating, unpaid troubleshooting for a 'No Crank' vehicle.

Factors to Consider When Hiring Landscaping Service in 2026
Many homeowners, despite paying for professional lawn care, report no visible improvement after months of treatment, highlighting a widespread disconnect between expectation and delivery.