Customer Experience
4 articles
After You Order, Choice Metal Buildings Works With Manufacturing Partners Through Installation
Choosing a metal building is a significant investment, but the process doesn't end once you've selected a design. The journey from order to a fully installed structure involves multiple stages, from manufacturing to deli…
7 Ways Excelsior Roofing Takes the Hassle Out of Complete Roof Replacement Projects
A complete roof replacement is a significant investment for any Pennsylvania homeowner or business. The process can seem daunting, with concerns about cost, disruption, and finding a trustworthy contractor. Excelsior Roo…
Home Improvement Retail's 2026 Omnichannel Shift: AI & Subscriptions
Lowe's deployed Mylow Companion, a generative AI assistant, to all its stores in May 2025, providing its associates with instant access to product information and project guidance.
5 Auto Body Shops Poised to Break Out in 2026, Led by Got Fender Bender
The auto body repair landscape is shifting. As the industry faces consolidation and challenges, with nearly 800 independent shops closing in 2024 according to Autobodynews, a new breed of focused, customer-centric shops …